Consumers can file complaints against funeral homes, cemeteries, and cremation services with the state’s Funeral Bureau. The bureau investigates complaints and disciplinary actions against businesses that provide funeral services. The agency also provides consumers with copies of complaints and disciplinary actions filed against businesses. The California Department of Consumer Affairs (FCA) is another agency to contact with complaints or concerns.
Consumers should review the fee structure of funeral establishments before making a final decision. In addition, funeral establishments must provide an itemized statement of choices, including estimated costs for services provided by outside vendors and items selected by the client. The statement should include all goods and services selected by the client, as well as the total dollar amount. The bill should also include the cost of the obituary, taxes, insurance, and advertising.
Consumers should also look for funeral bureaus that are registered and licensed by the state. They should be able to provide a general price list, maintain refrigeration facilities, and perform all services required by law. Consumers should also check the funeral bureaus’ credentials with the Better Business Bureau. Taking the time to research funeral bureaus can help make the process less stressful. It also allows families to choose the services they would like and be assured that they are receiving the highest standard of service.
The California Department of Consumer Affairs’ Funeral Bureau regulates funeral services and cemetery operations in the state. The bureau also investigates complaints about funeral providers and issues general price lists for burial plots and services. To become a member of the funeral bureau, funeral directors and cemetery operators must first obtain a license and follow all state laws. Licensed funeral services and cemeteries must provide a certificate of death for families.
Consumers may also contact memorial societies and funeral consumer groups for advice on funeral arrangements. These organizations are nonprofit organizations that provide information and help families plan memorial ceremonies. The nonprofit organizations are not under the control of the Funeral Bureau. They can also check the Yellow Pages or search online for listings of funeral service providers. Regardless of whether you choose to use a funeral service or cemetery, it is important to get the best price possible. The final decision will depend on your budget and the family’s preferences.
There are a variety of benefits to using a funeral service. One of the benefits is that you don’t have to make the funeral arrangements yourself. Having a funeral service provider will help reduce costs, while providing peace of mind. The final decision will determine the quality of care that your family receives. By making advance preparation, you’ll be able to make an informed decision about what services you need. And by getting your family involved in the funeral plans, you’ll make a better choice.
There are also additional fees if you choose burial in a cemetery. Those fees may include endowment care, recording, a marker, or an outer burial container. A cemetery may also charge for a permit to dispose of the deceased’s remains. If you choose to choose burial, you’ll need to file with the local registrar of births and deaths. If the deceased is cremated, you’ll need to dispose of the ashes as well. Some religious shrines allow you to store the cremated remains.
A funeral director can help families with transportation and burial arrangements. These professionals also coordinate embalming, refrigeration, and other third-party services. In addition to these services, funeral homes can provide additional items such as grave liners that minimize ground settling after burial. Additionally, they can coordinate the cemetery’s permits.