The funeral bureau oversees funeral homes and crematoriums in the state. The bureau also issues licenses to qualified funeral professionals and investigates complaints from customers. If a funeral home violates the standards of service, the bureau will take disciplinary action. It also inspects funeral homes and issues a certificate of inspection to crematory authorities. Its membership is voluntary, but there are some important things to keep in mind before choosing a funeral home.
Consumers should ask for an itemized bill for all services rendered. For example, if a funeral home tries to charge you for protective clothing, caskets, or a service that does not include visitation, don’t pay the fee. Also, do not let the funeral home charge extra for contagious diseases or protective clothing.
California’s Department of Consumer Affairs regulates funeral bureaus. It has 13 licensing categories and investigates complaints of misconduct by funeral directors. The bureau also regulates embalmers. They must obtain a death certificate from the registrar before embalming the body. Additionally, the funeral bureau regulates cemetery brokers and crematories. About two-hundred private cemeteries are licensed by the state.
In addition to the funeral bureau, you can contact the Funeral Consumers Alliance for more information. The organization offers resources and information that help consumers plan meaningful funerals and promotes affordable burial. Whether you’re planning a memorial service for a loved one, or need help choosing a cemetery, the Funeral Consumers Alliance will provide information and resources that can help you make informed decisions.
Funerals are among the most expensive purchases a consumer can make. Most people only go through the funeral process once, so making a decision about a funeral home can be a very emotional and time-consuming process. Research conducted by the National Funeral Directors Association (NFDA) shows that twenty-five percent of American adults have made funeral arrangements and 66 percent of them would prefer to plan their own funeral.
Consumers who are unhappy with the services provided by a cemetery or crematory have the right to request a Statement of Issues, and an administrative hearing. They can also seek to subpoena witnesses. However, they must make their written request within 60 days of receiving a notice of complaint. To file a complaint, consumers should write to the Enforcement Unit of the Cemetery and Funeral Bureau.
The funeral bureau has a website. The California Code of Regulations has guidelines for licensing funeral homes and cemeteries. Businesses can also visit the website to learn more about the requirements. These agencies can assist consumers with any questions regarding licensing and regulations. They are also available to provide information and help families decide which funeral home is best for them.
Funeral services vary widely in style and format. They can be very traditional or more contemporary. In either case, they acknowledge the passing of a loved one and bring family and friends together. The funeral service itself is often a memorial or celebration of life. However, a funeral service can also be a time for grieving and healing. If the death occurred within 24 hours of the death, refrigeration facilities must be available. Also, embalming the body for transportation is mandatory for most airlines and common carriers, and may also be required in the destination state.